Diamondback Battery & Electronics

Thursday, February 21, 2008

The Glass Is Half Full

Things really are moving along very well for us. Almost too well, you could say. When we received our first shipment of chargers, we underestimated how popular the Sony Equivalent BC-TRG chargers would be and as a consequence we have now sold through our entire stock of them. While it is great that we are selling them this fast, it also has its downside.

It will now be a long wait for the Chinese New Year celabration to end so we can get our order placed and shipped. Unfortunately, it will likely be around March 21st before we have the chargers in stock again. This is not a definate date, but it's our best guess right now.

Even though this means a period where we will not be selling those chargers, I cannot help but feel good about what it means in the long run. The things that we're doing are working and people are behind us in what we are trying to do. I want to thank everyone that reads this blog, and especially everyone that passes our name along to a friend, co-worker or family member. You are the reason that we are doing so well right now, and you will be the reason that we continue to grow.

Mark

Thursday, February 14, 2008

Happy Valentines Day

Happy Valentines Day Everybody!

It has been a great February for us!

We are at order #580 and climbing steadily.

I would love to thank my wife for putting up with me for the last 10 years! Without her support this would certainly not have been possible. Happy Valentines day Darlin’!

We have uploaded most of our pictures for our new batteries now with just a few remaining. We are going to start working on the marketing of all of our new items this week. If you haven’t noticed, we come up on a lot of google searches for things like NB-2L charger. This has been very good for us, also the rating on reseller ratings has helped considerably.

We are working also on customer service because we would always like to be known as the company out there that will always takes care of our customers. If there is something that we need to improve, please let us know.

After the Chinese New Year is over (it lasts about a month) we will be seeing a flood of new items coming in.

If you need something special feel free to give us a call or email. We have already filled a couple of custom orders and have access to many items.

We do have free Fed-Ex 2nd Day Shipping on all domestic orders over $50 and $5.99(USPS) $8.99(Fed-Ex) shipping for orders under $50. We do provide shipping outside the US for a flat rate of $8.99, we are currently working with Fed-Ex to get us some decent international rates, but we haven’t got them just yet.

Enjoy your day with your friends and family, especially your best friend!

XXX
OOO
Steve

Tuesday, February 5, 2008

One Goal Reached

Hey Everybody,

Thank you everyone for reading this blog and being so supportive with your wonderful calls, emails, and the post on “DPreview”. Response has been very positive and we are very excited as we move into the future.

I know I said that I would be posting more often and I do plan on it. We have had a very good problem we are starting to get busy. We have reached our goal of 10 sales per day, our “break even” point, and are working on doubling that by the end of this month. We have today reached order # 350.

We are day by day adding new items. We have almost a full line of chargers up, and are now working on the batteries. If we don’t have something listed, give us a call, or a quick email and we will see if we can get it for you.

We should by the end of spring have some laptop accessories going online. We are planning on having in stock all the most popular AC adapters as well as batteries, so continue to stop by.

If any of our current customers are reading, we are listed on resellerratings.com here:
http://www.resellerratings.com/store/Diamondback_Battery_Electronics
I would absolutely love it if someone would post something there for us!

Thank You Again,
Steve

Friday, January 11, 2008

Set of new Items

Friday, January 4, 2008

The Best Policy

If you've been keeping track of our store, you may have noticed that some changes have been happening over the last day or so with our battery listings. We have changed the mAh ratings on all of our batteries to reflect the correct amount, rather than overrating the batteries as we did when we first listed them.

When we started DiamondBack, we had a lot of experience with the digital camera accessories business. While this is an overwhelming advantage to us, it did cause us to do some things without really evaluating them. One of these things was the practice of overrating the mAh on our batteries. Some of you may already be familiar with what this means, but for those of you who don't here's an explanation:

Many years ago when digital cameras were first getting really popular, there were very few companies that sold third party batteries. As more and more companies got into the business, competition became fierce. Some companies began marketing their batteries as having a higher mAh (miliamp hour) rating than they actually did. Other companies found that if they were honest about their mAh ratings they began to lose sales, until most if not all companies that sold third party batteries had begun to overrate their batteries. Since then the practice has escalated, and some of the mAh ratings listed are far more than double the actual capacity of the battery.

As we started our company, this practice got carried over without any question or consideration. It was not until a customer sent us an e-mail asking how our batteries could have so much more capacity than the OEM batteries that we really considered what it was that we were actually doing. Steve answered the e-mail honestly, letting the customer know that the ratings listed on our website were incorrect. He posted Steve's reply on the DPReview Forums (click here to view the thread) to let the community there know how we had responded to his question.

After we had thought about what the practice meant to us as a company, and more importantly to our customers, we decided that we would stop overrating the mAh on our batteries. We have always hoped that we could do something special with this company, and we feel that this is the first big step toward that goal. If you have any questions about what all of this means, or would just like to get some additional information, please feel free to call us at 1-877-277-9595 or e-mail us at diamondbackbatt@gmail.com.

Mark

Thursday, January 3, 2008

First Discount

Hey Everyone,

Thank you all for reading this blog, it means a lot to me. As a reward, I would like to announce our first discount. When you buy anything from our website at www.diamondbackbatt.com you can get a $5 dicount by using the coupon code 5carat . This is only 5 bucks but with the prices that we offer, this is about as low as we can go. I will post again soon with more updates on the products that we are expanding. Thank You again.

Steve

Wednesday, January 2, 2008

Happy New Year

Happy New Year everyone! I have to say for myself that 2007 was the best of times and the worst of times. My wife and I were able to make the trip of a lifetime spending a whirlwind tour of Australia, China and Thailand (all wonderful places by the way) for 3 weeks in March. The second third of the year was not quite so fortunate. My favorite dog died, I got fired for the first time in my life (on 9/11), and my last living grandparent died. However the year certainly ended on a high note when myself, my wife and 7 other brave souls came together and started this company that became Diamondback Battery & Electronics.
In 2008 we will expect great things to come, although I am sure we will have some setbacks along the way. Orders are now trickling in daily one here and one there, but by the end of January I expect that we will get 10-12 orders a day. I know you are thinking that is nothing to write home about, and its not, but it is a start and it will allow us to pay rent without dipping further into savings. With any luck by the end of February we will be turning a profit.
We are in the process of adding about 30 new items and combos I will keep you posted on progress.

Steve